Feedback from our customers
Thank you to our customers for the kind words and positive feedback about our restoration work.
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Our customers say...
Lladro Figurines Repair
"Packages arrived safe and sound this morning, I really cannot say just how delighted we were with the restoration. The shepherd now looks complete again, I’m sure his expression changed when I fitted his new crook into his hand! The other pieces have now rejoined the rest of our large collection. Thank you once again for a really first class job."
Moorcroft Vase Restoration
"Please find enclosed a cheque representing payment for your invoice. I’m so sorry it’s so late Xmas got in the way. I must say I’m absolutely delighted with the Moorcroft vase, you’ve done such a beautiful job and my husband is thrilled. The vase is precious to his family and he wants to make sure it is handed down to his sons. Please feel free to use me as a reference for your work, I’d be delighted to recommend you to anyone who wants restoration work done. Many thanks once again, especially for doing the repair so quickly. Happy new to you and hope 2007 is good to you."
Royal Doulton Girl Figurine Restoration
"As I said on the telephone she has been restored so beautifully it made me cry. My little girl is so special to me and you made me one very happy person."
Royal Copenhagen Robin Repair
"I have so much pleasure in enclosing the cheque for your superb restoration of the Copenhagen robin you would have gathered on the phone yesterday that I am over the moon. I felt a beautiful inner glow when I thought about it first thing this morning. Thank you so much for your skill and expertise and for doing it astonishingly quickly. I think you must have gathered you have a more than satisfied customer."
Bisque Ballerina Figurine Restoration
"Thank you for returning my ballerina to me, I am so pleased with her you have made a wonderful job of restoration. She looks just like new."
Hand Painted Plate Restoration
"Many thanks for the restored plate, you have exceeded all my expectations."
Oriental Satsuma Dish Restoration
"Excellent job on the Satsuma dish. Many, many thanks."
Royal Doulton Flambe Fox Repair
"I’ve just received the fox in the post, it’s absolutely brilliant, many thanks. There is a cheque in the post and once again thank you for the really, really excellent job."
Royal Doulton Figurine Repair
"Please find enclosed cheque for restoration of Royal Doulton figurine. Thank you very much for all your help. I am so pleased with the repair."
Mug & Sculpture Repair
"The mug and sculpture arrived today in perfect condition and I am so impressed with the really excellent restoration you have done on the 2 items."
Majolica Bowl Repair
"Thank you for the bowl which I received on Wednesday and gave to my wife that evening. I can’t begin to tell you the joy and emotion it gave. Everyone is absolutely speechless at the wonderful and outstanding workmanship, the bowl looks better than before! I am so greatful to you & your colleagues – the bowl is now back in pride of place on the mantelpiece. It was lovely to meet you and your father – all the very best for the future."
Lladro Figure Restoration
"We have just received the Lladro figure you have restored. To say we are astounded is an understatement, it is a magnificent piece of restoration and it is impossible to see where the breaks occurred. We are so pleased we are sending another Lladro figure broken in the same incident and are totally confident it will be restored perfectly. Cheque enclosed. Best wishes and thank you."
‘Delicia’ Clarice Restoratione
"Dear Sir/Madam, Please find enclosed my cheque for the restoration of my ‘Delicia’ Clarice Plate. Thank you for an excellent, professional restoration which has far exceeded my expectations. I am very grateful that you have restored it to its former glory. Your communication throughout has been impeccable. I cannot emphasize enough the quality and standard of your work. Once again, my sincere thanks, I am delighted."
"Dear Sirs, Thank you for the return of the figurine and I am very pleased with the end result. I have kept your address and telephone number for any future referrals. I have also passed your name and number to friends who collect various porcelain pieces."
Beswick Horse Restoration
"Dear Sirs, Ref:; Beswick Horse with ear missing. Thank you for a beautiful job."
Capo-di-monte Figure Repair
"A quick letter to say thanks for an amazing job, it would be a pleasure to use your skills in the future."
Royal Worcester Vase Repair
"Dear Sir/Madam, Just a note to say a big thank you for repairing our Royal Worcester Vase. It is an excellent job and we wouldn’t hesitate in recommending you to anyone. Thank you."
Dutch Delft Plate Repair
"Thank you so much for the wonderful job you have done repairing our plate. We are quite delighted and are pleased to be able to see it again in one piece. As the postal strike is now off, I am enclosing a cheque to cover your invoice. Thank you again for your careful work."
Moorcroft Vase Restoration
"Received the Moorcroft vase on Friday, I am thrilled to bits with the job you did. Thank you very much."
Lladro Figure Repair
"Please find enclosed cheque. I am delighted with the service & restoration it is certainly a complete invisible repair. Could you please oblige me with a receipt enabling me to reclaim on our insurance."
Meissen Figure Repair
"Please accept my apologies for the constant delay in getting this to you. Many thanks for the work which was a brilliant repair."